Operations Manager - Apprenticeship - Level 5

Operations managers perform leadership and management duties with teams and senior managers to ensure that teams fulfil their roles and meet organisational goals. They are essential to all business models that have an operational area or department with a workforce to lead, manage, and support.

The broad purpose of this occupation is to provide leadership, with both operational and project responsibilities. An operations manager is responsible for managing individuals or a team, offering direction, instructions, and guidance to achieve set goals. They are crucial for the smooth functioning of all departments within an organisation and ensure that their functions are administered and maintained in accordance with legislation and the organisations policies and procedures. Operations managers provide clear and inclusive leadership and direction within their area of responsibility. This typically involves setting, managing, and monitoring the achievement of core objectives aligned with the organisations overall strategic goals. In smaller organisations, they are also likely to contribute to the execution and achievement of these strategic objectives.

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Course Description
Working in the private, public or third sector specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.

Key responsibilities may include:
- Creating and delivering operational plans
- Managing projects
- Leading and managing teams
- Managing change
- Financial and resource management
- Talent management
- Coaching and mentoring.
Roles may include:
- Operations Manager
- Regional Manager
- Divisional Manager
- Department Manager
- Specialist manager
Entry Requirements
You will need:
- GCSE grade 4 in English and maths is preferable but not essential.
- An interview and initial assessments will be carried out to determine suitability to work at his level. Your job roles should be for at least 30 hours per week, although we can consider part time roles.
Course Length
Course Fees
Additional Information
What qualification will I achieve?
- Operations Manager Level 5 Apprenticeship
How is my course assessed?
- You will build an e-portfolio of evidence and will be assessed in the workplace using a range of methods, for example written assignments, case study work, reflective accounts and practical observation etc.
- An Assessor will visit you in the workplace on a regular basis in order to support you.
- The end point assessment is carried out by an independent and impartial assessor and includes: Project with report and a professional discussion underpinned by a portfolio of evidence

If you have an employer and they want you to start an apprenticeship right away, please apply below.

Workplace

Apprenticeship

Duration 24 Months

Operations Manager - Apprenticeship - Level 5

Careers - Business & Tourism

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Cambridge

Downham Market

King’s lynn

Sports Campus

Wisbech

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