Administration Assistant - Apprenticeship - Level 2

Administration Assistants carry out routine administration tasks that support operations. The work is carried out under supervision following set procedures for tasks. An assistant administrator is an integral part of the team and organisation responsible for supporting the efficient organisational functions and operations.

The assistant administrator is responsible for assisting colleagues with routine duties. These can vary depending on the team structure and size of business.

They use digital systems and tools to collate, extract and enter data. An assistant administrator's work can include tasks such as routine data entry and providing support to team members to help ensure that daily activities are carried out within agreed timescales and quality expectations. They may also work, under supervision, more widely in the organisation to meet organisational priorities.

They represent the organisation when dealing with internal and or external stakeholders

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Course Description
What will I study on the course
- Information Management and Data Handling
- Administrative Task Delivery and Workflow Management
- Stakeholder Communication and Relationship Management
- Compliance, Security, and Risk Awareness
- Professionalism, Wellbeing, and Continuous Development
Entry Requirements
- You will need an employer to complete your apprenticeship
- An interview and Initial assessments will be carried out to determine suitability to work in this sector at this level.
- Your job role should be for at least 30 hrs per week, although we can consider part time roles
Course Length

How long is this course?

12 months approx

When does this course start?

01/09/2026

How many hours / days per week is this course?

Flexible delivery. Start anytime provided you have an employer
Additional Information
What qualification will I achieve?

Administration Assistant Level 2 Apprenticeship

How is my course assessed?
- You will build an e-portfolio of evidence and will be assessed in the workplace using a range of methods, for example written assignments, case study work, reflective accounts and practical observation etc.
- An Assessor will visit you in the workplace on a regular basis to support you.
- Assessments are carried out by an independent and impartial assessor and includes: a portfolio of evidence and an interview.